Privacy Policy

Information We Collect

We collect information you provide directly to us when you register for our courses, contact us, or participate in our learning programs. This includes your name, email address, phone number, and educational background.

How We Use Your Information

Your information helps us provide personalized learning experiences and improve our educational services. We use this data to match you with appropriate courses, track your progress, and communicate important updates.

Specifically, we process your information to enroll you in courses, provide educational content, send course-related communications, process payments, and offer technical support when needed.

Data Storage and Security

We implement robust security measures to protect your personal information. Our systems use industry-standard encryption, secure servers, and regular security audits to safeguard your data.

Your information is stored on secure servers in Taiwan, with backup systems to ensure data integrity. We limit access to your personal information to authorized personnel who need it to provide our services.

Your Rights Under Taiwan Law

Under Taiwan's Personal Data Protection Act, you have specific rights regarding your personal information. We're committed to honoring these rights and making it easy for you to exercise them.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our services and comply with legal requirements. Course enrollment records are typically maintained for five years after completion, while communication records may be kept for shorter periods.

When you request account deletion, we'll remove your personal information within 30 days, except for data we're legally required to retain. Financial records may be kept longer to comply with Taiwan tax and accounting regulations.

Third-Party Services and Sharing

We work with trusted service providers to deliver our educational programs, including payment processors, email services, and learning management platforms. These partners are contractually required to protect your information and use it only for specified purposes.

We may also share information when required by law, to protect our legal rights, or in connection with a business transfer. You'll be notified of any significant changes to our data sharing practices.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and remember your preferences. These small files help us provide personalized content and analyze how our site is used.

You can control cookie settings through your browser, though disabling certain cookies may affect site functionality. We use both session cookies that expire when you close your browser and persistent cookies that remain until deleted.

International Data Transfers

While our primary operations are in Taiwan, some of our service providers may process your information in other countries. We ensure appropriate safeguards are in place for any international data transfers, including contractual protections and compliance with Taiwan's data protection requirements.

Updates to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and post the updated policy on our website with a new effective date.

We encourage you to review this policy periodically to stay informed about how we're protecting your information. Your continued use of our services after policy updates constitutes acceptance of the changes.